To place an order, email us with your request at email@example.com or fill out this form. All of our cakes and treats are made-to-order, so kindly place your order at least 1 week in advance so that we may ensure that your order is prepared with the utmost care and attention. We recommend 1-2 months notice for Celebration Cakes and Dessert Packages.
We require a non refundable 25% deposit once order is confirmed. We accept payment via PayPal. There will be a 3% fee applied on payments via Visa, Master Card and American Express. Total cake price DOES NOT INCLUDE DELIVERY FEE. Final payment of the entire cost of your order is due at the time of delivery. Delivery within Manhattan - $20. Delivery to greater NY metro area (Queens, Brooklyn, Westchester County) - $35. For delivery beyond the metro area, there is an additional fee based on distance.
Once your order has been placed and confirmed, the cancellation policy is as follows: You have the right to cancel your order, but must be done in writing. Orders must be cancelled FIVE (5) days prior to your event in order to receive your deposit. If you decide to cancel any time after this, your deposit will be forfeited.
Please let us know of any food allergies before placing your order. While we will do out best to accommodate your needs, we cannot guarantee that our products are nut/gluten/dairy free as our equipment at some point in time has come into contact with these items.. Please email us at firstname.lastname@example.org with your request.
Because we are a small operation, we may not be able to fulfill your request on your desired date depending on the availability of ingredients and/or rental kitchen.
All sales are final. No refunds are allowed once order is delivered. No returns accepted. In the very unlikely event that you are not happy with your order, please let us know as soon as possible and we will do our best to fix the problem. In the unlikely event that we are unable to complete your order due to personal circumstance, we will offer you a full refund.
We deliver throughout NYC and Westchester and County. All orders will be hand delivered. We will do our best to accommodate your selected delivery date and time. If we cannot deliver your order at the time specified, we will do our best to schedule an alternative time. There will be an additional fee for unsuccessful delivery attempts. Please send us a message upon ordering with your delivery instructions.
If you are unsure how to place your order, or have any questions about our ingredients, please send us an email at email@example.com with your inquiry.